BEWARE of Leslie Williams Photography or Fam(ily) Photography

Please do your research and due diligence before contracting with Leslie Williams of Leslie Williams Photography or Fam(ily) Photography. She has numerous complaints with the Better Business Bureau and besides my own, I personally know of two other incidents that she did not follow through on her word. Finding this page, I already assume you have taken it upon yourself to do an internet search for her business. Some links you may find helpful:

A little disclaimer: I am not a mean person or vengeful. I just wish she would make things right, but she continues to not do so.

Her own webpages:

http://lesliewphotography.blogspot.com/

https://www.facebook.com/pages/Family-Photography/484045311624821

Complaints and review webpages:

http://www.bbb.org/greensboro/business-reviews/portrait-photographers/leslie-williams-photography-in-gibsonville-nc-33061256

http://www.pissedconsumer.com/reviews-by-company/leslie-williams-photography/no-show-photographer-leslie-williams-photographer-20130821441945.html

http://www.pissedconsumer.com/reviews-by-company/leslie-williams-photography.html

My story:

Though Leslie Williams of Leslie Williams Photography and/or Fam(ily) Photography did a fine job with the photography or our newborn son, I cannot in good conscience recommend her services due to her tremendous lack of integrity.

While having pictures taken of our son at her residence, their unweighted and unsecured basketball goal at the end of their driveway fell over and caused $1288.53 worth of damages to my vehicle. She said they had homeowners insurance and would provide me the information when she was able to put her hands on it. Weeks went by before I heard anything. She finally got back in touch with me and come to find out, they're not homeowners (her studio is located at their residence) but are renting the home. You guessed it, no renters insurance either. After going back and forth with her for far too long trying to come to an agreement on how for her to make amends and pay to have my vehicle fixed we have reached a stalemate.

I have offered to file the damages under a comprehensive claim on my own car insurance in which I have a $250 deductible in an effort to save her money. She doesn't outright refuse to pay the cost of the deductible but continues to make promises and excuses of why she cannot. In looking at her business page, it seems business is pretty good so why can't she indemnify me? I've provided $200 for pictures already, how about paying that back plus another $50?

It takes a week to a week and a half for her to respond to emails or Facebook messages and she only does so if I post a message publicly rather than privately.

I informed her that I would have to take her to small claims court in order to be rectified for the damages and in a nutshell, she said, "go ahead."

She refuses to make things right. I've done my research and there are several reports on the Better Business Bureau and Angie's List about troubles that people have had with Leslie Williams Photography and/or Fam(ily) Photography.

Damage occurred on June 28th, 2013 and today is December 15th, 2013. My vehicle is still damaged. I'm just waiting on her to do the right thing and fix it. I realize it wasn't an intentional mistake on her part but none the less, the basketball goal was her property and caused the damage. The same rules would apply had a tree on her property fallen over on my vehicle.

I just want things to be made right.

Beware.